Helpful Tips

  What is GWP? (Global Warming Potential)   GWP, or Global Warming Potential, is a measure of how much heat a greenhouse gas traps in the atmosphere over a specific time period, typically 100 years, compared to carbon dioxide (CO2), which has a GWP of 1. The higher the GWP, the more significant the impact […]

  With winter approaching and the holidays around the corner, it’s the perfect time to ensure your home is cozy, inviting, and ready to welcome friends and family. Here’s a checklist to help you get your home prepped for both the cold weather and holiday gatherings.   Prepare Your Exterior Clean the Gutters: Fallen leaves

  Fall Maintenance Checklist for Your Geothermal Heating and Cooling System:   Inspect Air Filters: Check and clean or replace filters to ensure proper airflow and system efficiency. Check Thermostat Settings: Make sure your thermostat is set for the cooler months and working properly. Inspect Ductwork: Check for leaks or blockages in your duct system

  When choosing between the \”on\” and \”auto\” settings for your geothermal unit\’s fan, you can consider things like energy efficiency, air circulation, and comfort:   Energy efficiency \”Auto\” is more energy efficient because the fan only runs when the system is heating or cooling, while \”on\” keeps the fan running continuously. \”On\” can also

First of all, THANK YOU to our Valued Customers! We appreciate you taking the time last month to reply to our request for your feedback on what is important to you on what we focus on in our monthly email updates.   FYI, It’s not too late to give us your feedback, Just follow this

  Taking care of your geothermal cooling system in spring can indeed save you money in the long run by ensuring it operates efficiently.   Let’s begin by checking on and cleaning the Internal Condensate Drain Pan. The drain pan collects condensation from the air coil. Water dripping into the pan is normal; however, the

The following section includes the most frequently asked questions (FAQs) since ownership of a geothermal system is quite different than ordinary systems. We’ve included operating tips as well as information on how to get the best results in comfort, savings, and reliability. We want your geothermal ownership experience to be something that you’ll enjoy and

When we originally posted this in July this year we did not have the correct active link to request a new SD Card. Click this link or the image below to access this form.   This is one of our most requested troubleshooting guides. keep the UPDATED downloadable PDF available located here – UPDATED Symphony

This is one of our most requested troubleshooting guides. keep the downloadable PDF available located here – Symphony WIFi Connect   Step by Step Image Guide:   STEP 1: STEP 2: STEP 3: CONTACT US if you run into any issues with your reconnection.     Remember! The 30% tax credit for geothermal heat pump

  Geothermal heating and cooling systems are becoming increasingly popular for their energy efficiency and minimal environmental impact. With the growing demand for these systems, it can be overwhelming for new customers to understand the technology. To address this issue, a new customer resource area has been created to provide information and support.   Our